Why Ford Credit?
We’re Your Trusted Experts in Auto Finance.
Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
?No Profanity or inappropriate defamatory remarks
?Fraud
?No Personal Identifying information (e.g., customer phone number or email)
?No Competitor references (e.g., another brand or dealership)
?Dangerous behavior (e.g. threatening to harm employees or others)
?Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
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FORD CREDIT
We’re Your Trusted Experts in Auto Finance.
Whether you prefer buying or leasing, assemble your financing package in a few easy steps:
Our simple, mobile-friendly online tools make your financing hassle-free:
Every customer deserves an exceptional financing experience. Thats why we offer:
Above all, we always put our customers first so we can deliver the best service in the industry.